Terms of service

Please read this Privacy Policy (hereinafter – "Privacy Policy") carefully before using our online store.

This Privacy Policy applies to the online store newbornk.com and the Telegram bot @newbornk (hereinafter – "online store").

Users of the online store can view website pages without providing any personal data. However, to provide services related to the purchase of goods presented in our online store, we need your contact information so that we can contact you, confirm the order, and deliver the ordered goods to you. We do not transfer your personal data to third parties and protect their confidentiality.

1. General Provisions

1.1 This Privacy Policy sets out the procedure for obtaining, storing, processing, using, and disclosing User's personal data. We receive User's personal data from the User when placing an order through the store's cart, when placing an order by phone numbers listed on the website, and when the User registers (creates a Personal Account). User's personal data is filled in by the User (when placing an order through the store's cart or when registering on the website). Information mandatory for the provision of services is marked in a special way. Other information is provided by the User at their discretion.

1.2 Confidentiality of personal data is a mandatory condition for the store to maintain access to the User's personal data, with the requirement not to allow their dissemination without the User's consent or other legal grounds.

1.3 The User's use of the online store website means agreement with this Privacy Policy and the terms of processing of the User's personal data.

1.4 In case of disagreement with the terms of the Policy, the User must stop using the online store website.

1.5 This Policy applies only to the online store website. The online store does not control and is not responsible for third-party websites that the User may access via links available on the online store website.

1.6 The website administration does not verify the accuracy of personal data provided by the User of the Online store website.

1.7 The User acknowledges that in case of the User's negligent attitude to the secure storage of their login and password, which provides access to their personal data, third parties may gain unauthorized access to the User's account, personal, and other data. The online store is not responsible for damages caused by such access. We recommend Users to use complex passwords consisting of numbers and letters. The User can change the password to access their data by using the "Personal Account" function and going to the "My Profile" section.

2. Personal Data

2.1 The online store collects personal data, namely: first name, last name, contact phone number, email address, delivery address. We may also clarify and obtain this information from you by phone.

2.2 Other information is provided by the User at their discretion.

2.3 The online store does not collect users' IP addresses.

3. Purposes of collecting and processing users' personal data

3.1 The online store collects and stores only the personal data necessary to provide services for the sale and delivery of the goods you ordered.

3.2 The online store collects data to communicate with the User, including sending a corresponding notification about the provision of services, informing the User about the availability of goods, confirming the order, delivering the goods ordered by the User, for the courier service to contact the User, and for processing requests and inquiries from the User.

3.3 The processing of User's personal data is carried out without limitation of term, by any legal means.

4. Conditions for granting access to the database

4.1 We do not transfer User's personal data to third parties except in cases specified by the legislation of Ukraine.

4.2 Disclosure of User's personal data occurs when the User orders goods in the online store. In particular, the User agrees that the online store has the right to transfer personal data to courier services, postal organizations, telecommunication operators, solely for the purpose of fulfilling the User's order placed on the online store website, including the delivery of the Goods.

4.3 In case of loss or disclosure of personal data, the online store informs the User about the loss or disclosure of personal data.

4.4 The online store takes necessary organizational and technical measures to protect User's personal information from unauthorized or accidental access, destruction, distortion, blocking, copying, dissemination, as well as from other unlawful actions of third parties.

5. User's modification of personal information

5.1 The User can at any time change (update, supplement, delete) the personal information provided by them or part of it, by using the login function in the "Personal Account" and going to the "My Profile" section.

6. Changes to the Privacy Policy

6.1 We have the right to change the terms of the Privacy Policy. In this case, we will replace the version of the document on the "Privacy Policy" page. Please periodically review these terms to be informed about how the online store protects the personal data of its users.

7. Feedback. Questions and Suggestions

7.1 All suggestions or questions regarding this Policy should be reported to the online store's customer support service at the email address Info@newbornk.com